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Have your say on homecare medicine delivery services in Scotland

Published 20 September 2023

NHS Scotland is reviewing homecare medicine delivery services. This review aims to understand your experience of these services and any issues you have faced, which have affected your condition and life. 

We know that homecare medicine delivery services can help you personalise your care and take control of your treatment plan. However, there are deep, systemic and long-standing failures in these services, which put your care at risk and adds pressure on an already stretched IBD workforce.   

Earlier this year, you told us about some of the issues you face. Delayed and cancelled medicine deliveries. Medicines that arrive without a nurse. Hours spent on the phone trying to get an answer. 

Now is your chance to have your say on homecare medicines services in Scotland. Share your experience of homecare medicines delivery services from the last year in our short survey by 1 October

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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Our helpline team can help by:

  • Providing information about Crohn’s and Colitis.

  • Listening and talking through your situation.

  • Helping you to find support from others in the Crohn’s and Colitis community.

  • Providing details of other specialist organisations.

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).

If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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