Helpline
Need to talk, need support? What is our helpline for?
The helpline is here to give you the right information and support at the right time for you. We are available via livechat, email and telephone.
Our 50 Local Networks operate across the UK bringing local people affected by Crohn’s and Colitis together and raising awareness of the conditions with members of the public.
We offer people affected by Crohn's or Colitis the chance to join a virtual social event with others across the UK.
Thanks to the support of our members we can be there for everyone affected by Crohn’s and Colitis. We provide vital information which help people navigate a new diagnosis, find out more about treatments or get the latest updates on the impact of coronavirus on those affected by the conditions.
Hearing you have Crohn’s Disease, Ulcerative Colitis or Microscopic Colitis can be overwhelming, but there’s lots of support out there. Life will change, but it can also improve - and we’re here to help, every step of the way.
We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Providing details of other specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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