Helpline
Need to talk, need support? What is our helpline for?
People are at the heart of everything we do, and we are committed to making sure that everyone who takes part in our activities or services can do so in an enjoyable and safe environment. Our Safeguarding policy makes their welfare and best interests its priority and directs guidance on the extra care that staff and volunteers need to take in working with people that are at particular risk of harm.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Providing details of other specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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