Nurse and Patient

People are at the heart of everything we do, and we are committed to making sure that everyone who takes part in our activities or services can do so in an enjoyable and safe environment. Our Safeguarding policy makes their welfare and best interests its priority and directs guidance on the extra care that staff and volunteers need to take in working with people that are at particular risk of harm. 

Nurse and Patient
Last reviewed May 2022


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Helpline service


We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Our helpline team can provide information on a range of subjects including:

  • Managing Symptoms
  • Disability benefits
  • Medication
  • Diet
  • Test and diagnosis
  • Wellbeing
  • Employment
  • Help to find support from others living with the condition

Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).

If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.