Helpline
Need to talk, need support? What is our helpline for?
We hear from people every day who rely on the Crohn’s and Colitis community for help and support. Your experience can be helpful and inspiring - share your story and use your voice.
We share stories in lots of ways - it's at the heart of what we do. You could be interviewed by a journalist from a newspaper, radio or TV programme. Your story could be shared on our blog, on social media, or be quoted in publications to help inform others with Crohn’s or Colitis.
It can be very rewarding, but sometimes it can also be tough or emotional to share your story. Our Share Your Story form is for people who want to tell us their story - we are not able to provide support in this way. If you are in need of help and information, please visit our helpline pages for details of how to contact our helpline and other organisations which offer support.
While we may not be able to use your story immediately, we review every submission we receive. Your experiences may be just right for a future opportunity or event - we will contact you if that's the case.
If you are a Healthcare Professional looking to share your story, please visit our Healthcare Professional pages.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Signposting you to specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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