Helpline
Need to talk, need support? What is our helpline for?
Get in touch, 9am to 5pm, Monday to Friday (except English bank holidays).
You’re not alone. We can support you through the good and the bad times. We’re here to answer your questions or simply listen.
Our Facebook Forum gives people with Crohn's or Colitis some space to share their experiences, and ask questions.
Many supporters find comfort and support here.
These events will be a chance to chat, share experiences and potentially learn from others. Living with Crohn's and Colitis can feel isolating at times, let us bring you together.
Events may have a specific topic but the overall discussion will be driven by what those attending wish to talk about.
Our Local Networks of volunteers across the UK organise events and provide opportunities to get to know other people in an informal setting, as well as to get involved with educational, awareness-raising and fundraising activities. You may find just being with other people and realising that you are not alone can be reassuring. Families and relatives may also find it useful to meet other people with Crohn's or Colitis.
Our blog is a great place to explore the stories of others living with Crohn's or Colitis. From stress to body image and from speaking out to keeping fit, we hope you find hope and inspiration.
Our mental health and wellbeing information explores the brain-gut axis, common mental health challenges and how you can improve your wellbeing, so you can better understand the link between your condition and how you might be feeling.
Research suggests that people living with Crohn’s or Colitis may be twice as likely to experience mental health problems as the general population, so it's important to look after your mental as well as physical wellbeing.
We also have lots of information about coronavirus to support you through the pandemic.
MIND – a leading UK mental health charity, also available in Welsh
Breathing Space – for people living in Scotland
Hafal - for people living in Wales
Lifeline – for people living in Northern Ireland
CICRA – for children with Crohn's or Colitis and their families
Every Mind Matters – a wide range of NHS-approved information and resources
Young Minds - a charity for childrens and young people's mental health
SHOUT - a 24/7 text service
For psychological support, your GP or IBD team should be able to arrange this for you. If you are registered with a GP in Wales, you can register for Cognitive Behavioural Therapy (CBT) online. This is especially important if you’re managing pain or fatigue or if you’re being considered for stoma surgery. The type of therapy that works best for you will depend on the challenges you are facing. All IBD teams are different, but the IBD standards and NICE state the team should include access to a psychologist or counsellor. Don’t be afraid to ask to see these health professionals.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Signposting you to specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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