Helpline
Need to talk, need support? What is our helpline for?
We want to encourage people with Crohn’s or Colitis to use technology to their healthcare advantage. From self-management tools to better engagement with their healthcare providers.
We know that apps can play a vital role in helping you live well and manage your Crohn's or Colitis day-to-day.
Currently, to allow us to focus on delivering the most effective digital support, we’ve made the decision to retire our existing mobile apps.
As part of our commitment to improving the digital experience for our community, we’ve retired all previously available mobile apps. While the apps are no longer accessible, you can still use all of our resources and tools through our website. Simply visit our information and support from any web browser to access the latest information, resources, and support.
We are dedicated to helping you manage your Crohn's or Colitis, and here are some alternative ways to stay connected with our resources:
Looking ahead, we are focused on helping you find the best resources to understand, track, and manage your condition. By retiring our legacy apps, we can focus on connecting you with apps and resources that support your well-being and help you live well with Crohn’s or Colitis.
An immersive app that will allow anyone to experience first-hand what it’s like to have Crohn’s or Colitis.
If you’re currently using an older operating system, you may still have access to a working version of the app. However, please be aware that it will no longer receive updates or technical support. This means that certain features may stop working as we focus on delivering a faster, more secure experience on our website.
If you experience an issue with an app you are using, please contact the app provider directly through the app or their website.
Crohn’s & Colitis UK have no responsibility for the advertisements, compliance and fitness for purpose of any accredited third-party apps or their content, the app provider holds sole responsibility. We are not liable for the use of any third-party apps.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Providing details of other specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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