Helpline
Need to talk, need support? What is our helpline for?
We understand how difficult it is to be told you have Crohn’s Disease, Ulcerative Colitis or Microscopic Colitis, which is why we’ve created a series of emails to support you.
Our emails can help you find out more about your condition and how to live a better life with it.
After being diagnosed, you might feel overwhelmed, or you might have concerns or questions. Our emails are here to help.
We’ll send you eight bite-sized emails that are spread out over seven weeks.
In each email, we’ll:
Anyone 18 and over can sign up for our support emails.
They are designed for people who are newly diagnosed with Crohn’s Disease, Ulcerative Colitis or Microscopic Colitis. We don’t put a limit on what we mean by ‘newly diagnosed’. So, if you’d like to find out more about these conditions then please sign up.
Each email has a theme, including:
Please note that you will receive your first email at around 5pm after you've signed up.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Providing details of other specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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