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Helpline
Need to talk, need support? What is our helpline for?
I joined after our son was diagnosed and was so pleased to receive such useful information given in a non-alarmist way. My husband and I attended a number of your annual meetings and we were impressed with your organisation, the content and the wide variety of speakers.
This is combined with your membership card and is designed to help you get access to toilets without embarrassment or confusion. The card is small enough to be discreetly tucked away in a purse or wallet and is available in different languages for travellers.
The RADAR key gives you independent access to over 9,000 locked public toilets around the country. The provider of the toilet has a key – but with your own key there’s no need to wait for a member of staff to unlock the door. You’re in control.
Keeping you up to date with everything going on in the Crohn’s and Colitis world, Connect is our award-winning members’ magazine packed full of news and information on research, treatments, events, members’ stories and more.
You'll receive Connect Now each month - a monthly member-exclusive email, packed full of the same great news, updates, stories, support and information as the magazine. As a member, you will automatically receive Connect Now, but if you prefer not to, please just let us know!
Connect with your community from the comfort of your own home by attending one of our Virtual Social Events. We host a variety of online events, both in your local area and across the nation. As a member, you'll be the first to know when there is a virtual social event coming up.
As a member, we’ll keep you up to date with events in your local area. Our Local Networks are run by volunteers who organise events throughout the year, from coffee mornings and medical talks to awareness raising events and fundraisers. It’s a great way to meet other people affected by Crohn’s and Colitis in your community.
We provide a growing library of publications and guides about Crohn’s and Colitis, all accredited by health professionals. Topics covered range from basic information about the conditions to advice on how to live with symptoms and guidance on claiming benefits. They’re an excellent resource for anyone affected by Crohn's and Colitis.
Members receive a free place and a vote at our General Meetings, and also invitations to events. In 2015, we held a joint conference with the Royal Society of Medicine on the impact of diagnosis, investigation and management of IBD. As a member you will have priority booking for events.
We look to members to feed into consultations, sit on patient panels, join us in campaigning for better health services and help us end the disadvantage that people with IBD can face in welfare, education and employment.
Our members help us fund life-changing research to increase the knowledge of causes, best treatments and ultimately help us find a cure for Crohn’s Disease, Ulcerative Colitis and other forms of inflammatory Bowel Disease.
I was only diagnosed with Ulcerative Colitis recently but the one thing my specialist said I must do was to join Crohn's & Colitis UK, and it was certainly the best money I spent. The amount of information contained within your membership pack made understanding the whole subject so much easier. The meetings put on by the local network have been fantastic for finding out more about the condition and meeting others.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Providing details of other specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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