Data

Database Officer

Published 17 July 2024

Closing date: Monday 12 August, 9am

We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.

A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.

Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2024, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!

The role

Salary: £28,000 - £32,000 per annum, depending on experience

Hours: Full-Time (35 hrs per week)

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire, at least one day per month and 4 times a year for our mandatory All Staff Together days in the office.

Join Our Team!

We are seeking an experienced, confident, and proactive Database Officer to join a growing team as our charity expands. Are you an advanced user of a database or CRM and have strong Microsoft skills? We are looking for someone who wants to grow with the role and increase their skillset, has excellent attention to detail and is a analytical problem solver who can communicate technical, complex issues to non-technical colleagues.

What you can expect from us

Crohn’s & Colitis UK is a truly flexible employer. Getting the right person for the role is what is important.

We value equality and want to make sure we get the best person for the job every time so want to hear from people of all backgrounds and with a range of experiences.

We value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

Benefits

If your successful, your will be joining a dynamic organisation with an amazing culture. We offer competitive that include:

  • 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
  • Pension scheme
  • Flexible working options
  • Enhanced maternity, adoption and paternity pay
  • 24/7 Employee Assistance Programme
  • Wellbeing programme
  • Interest free loan for season tickets
  • Cycle to work scheme
  • Free parking and secure bike locks
  • Training and development financial support and/or study leave
  • Performance review and development scheme

About you

The role is suited to someone who:

  • Is experienced in managing and manipulating data.
  • Can demonstrate excellent customer service.
  • Has great time management skills and can prioritise tasks.
  • Has experience of running imports and exports into a database.
  • Is a strategic thinker and a team player.
  • Is a fantastic communicator, able to build and maintain effective relationships with our stakeholders.
  • Is committed to learning and development

A full description of the role and responsibilities can be found within the job pack.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. But one thing we have learned from the pandemic, is that we are able to work very effectively from home. In this role, there is plenty of scope for doing that, although there will be times when you will need to be at face-to-face meetings and the charity meets four times a year in the office at our mandatory 'All Staff Together' days. It is possible therefore you could live almost anywhere in the country. If you want to be considered for the role but are worried about location, talk to us – it may work!

Job pack

Download Recruitment Pack

How to apply

Closing date: Monday 12 August 2024, 9am.

Please provide an up-to-date CV and supporting statement to jobs@crohnsandcolitis.org.uk, outlining why you'd like to apply, how you fulfil the person specification, and what you feel you would bring to this role, so you'll need to refer to the Recruitment Pack.

Please note: no applications will move forward within the recruiting process without a supporting statement. Applications will be assessed as and when they are received, and interviews arranged, so we may close the position before the closing date if a suitable candidate is found.

If you have any queries about this role, would like to have a conversation before formally applying, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact jobs@crohnsandcolitis.org.uk.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.

Also, please complete our Equal opportunities monitoring form

More details on this role can be found at Careers: Work for Crohn’s & Colitis UK (crohnsandcolitis.org.uk)

 

We will not be accepting any contact from Recruitment Agencies or Media Sales


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Helpline service

Helpline
Service

We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Our helpline team can help by:

  • Providing information about Crohn’s and Colitis.

  • Listening and talking through your situation.

  • Helping you to find support from others in the Crohn’s and Colitis community.

  • Signposting you to specialist organisations.

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).

Live chat

If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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