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Christmas and New Year office opening hours

Published 22 December 2016

Crohn's and Colitis UK's office opening hours during the festive period:

Main switchboard: 01727 830038

The main switchboard will close at 4:00pm on Friday 23 December and will re-open on Wednesday 28 December at 9:00am - 5:00pm. It will be also be open on Thursday 27 December (9:00am - 5:00pm) and Friday 30 December (9:00am - 5:00pm), and services will return to normal on Tuesday 3 January.  

Information Services: 0300 222 5700

Our operating hours over Christmas will be: 

Date Information Service 
Friday 23 December Phones open from 9:00am to 4:00pm
Monday 26 December Closed
Tuesday 27 December Closed
Wednesday 28 December Phones open from 9:00am to 1:00pm. Live Chat available from 10:00am to 1:00pm
Thursday 29 December Phones open from 9:00am to 1:00pm
Friday 30 December Phones open from 9:00am to 1:00pm
Monday 2 January Closed

Services will return to normal from Tuesday 3 January. 

Crohn's and Colitis Support: 0121 737 9931

The availability of the service over Christmas is: 

Date

Crohn’s and Colitis Support 

Friday 23 December  Open as usual*
Monday 26 December Closed
Tuesday 27 December Closed
Wednesday 28 December Open as usual*
Thursday 29 December Open as usual*
Friday 30 December Open as usual*

Monday 2 January

Closed

*1:00pm to 3:30pm and 6:30pm to 9:00pm

Services will return to normal from Tuesday 3 January.


  • The Samaritans are available 24 hours a day if you need support outside of our operating hours. 

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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Our helpline team can help by:

  • Providing information about Crohn’s and Colitis.

  • Listening and talking through your situation.

  • Helping you to find support from others in the Crohn’s and Colitis community.

  • Signposting you to specialist organisations.

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).

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If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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