Feet, Walking Outdoors

Accessing support at attractions and venues

Published 30 August 2022

You’ve told us that it’s not always easy accessing the support you need when out and about at attractions and venues.

We’ve created a letter that you can give to staff to help explain what it’s like living with Crohn’s or Colitis and the impact the conditions can have on days out. The letter also suggests ways that staff at attractions and venues can make adjustments to better support people living with Crohn’s or Colitis.

Download the letter here (PDF)


This page has been saved in your personal space. Go to “My Page” to view all saved pages.

Helpline service


We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Our helpline team can help by:

  • Providing information about Crohn’s and Colitis.

  • Listening and talking through your situation.

  • Helping you to find support from others in the Crohn’s and Colitis community.

  • Signposting you to specialist organisations.

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).

If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

Would you like to save the changes made to this page?