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About the NICE quality standard and what it means for you

Published 27 February 2015

The new NICE quality standard for Inflammatory Bowel Disease sets out what services should provide to people with Crohn's Disease and Ulcerative Colitis - and how these should be delivered, focused through 4 quality statements.

The NICE quality standard for Inflammatory Bowel Disease


Statement 1 - People with suspected Inflammatory Bowel Disease have a specialist assessment within 4 weeks of referral

Statement 2 - Services provide age-appropriate support from a multidisciplinary team for people with Inflammatory Bowel Disease, and their family members or carers

Statement 3 - People who need surgery for Inflammatory Bowel Disease have it undertaken by a colorectal surgeon who is a core member of the Inflammatory Bowel Disease multidisciplinary team

Statement 4 - People receiving drug treatment for Inflammatory Bowel Disease are monitored for adverse effects

The NICE quality standard draws on the IBD Standards, that have been developed by a range of patient and professional organisations, led by Crohn’s and Colitis UK. There were produced in 2009 (and updated in 2013) for IBD service providers, managers and commissioners to define what good quality care should look like and how it should be delivered.

What does this mean?


The Health and Social Care Act 2012 sets out a clear expectation that the care system should consider NICE quality standards in planning and delivering services, as part of a general duty to secure continuous improvement in quality.

It addresses many issues that we know need to be improved, including:

  • Getting from GP to specialist as quickly as possible when symptoms start occurring
  • Having support from a joined-up team of people, including gastroenterologists, colorectal surgeons, clinical nurse specialists, dietitian and pharmacist, with access to essential supporting services, including a psychologist or counsellor, rheumatologist, opthalmologist, dermatologist, obstetrician, nutrition support team and general practice
  • Responding appropriately to all possible queries and concerns about living with the condition, treatments, education and employment, etc., through signposting to reliable and accurate information on a broad range of topics or having access to a dedicated telephone or email service where people can raise concerns or questions.
  • Regular reviews and effective coordination between GPs and hospital teams for monitoring, with clear access to urgent care are also highlighted
  • Colorectal surgeons should be a core member of the IBD team to ensure the best surgical outcomes

What you can do


  • Read the quality standard so that you are aware of what NICE is saying should be delivered.
  • Ask for information about your IBD service, who is in the team and if there is a telephone or email line for queries and concerns, if you do not have this already.
  • Look out for a new resource we are currently developing, based on the IBD Standards, that aims to help you get the best from your health service – this should be available in May and we will ensure it is widely circulated.

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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Our helpline team can help by:

  • Providing information about Crohn’s and Colitis.

  • Listening and talking through your situation.

  • Helping you to find support from others in the Crohn’s and Colitis community.

  • Signposting you to specialist organisations.

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).

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If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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