"They are so kind and respectfully listen. They really know their stuff."
Responding so quickly, with loads of really useful information, such an amazing resource.
Service user, February 2025
Answer promptly, kind, active listening and can empathise with the challenges.
Service user, February 2025.
Really understanding, caring, helpful, knowledgeable, and just really nice.
Service user, February 2025.
Listening and validating my feelings, and providing suitable reading material for me to digest.
Service user, February 2025.
I always feel listened to. It’s so reassuring and helpful.
Service user, February 2025.
They did a fab job. I feel comfortable to ask for support in the future.
Service user, February 2025.
This was my first time using the helpline and I was so impressed. They clearly read, considered, and understood my question. They answered with helpful relevant information and empathy.
Service user, February 2025.
We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Providing details of other specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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