"They are amazing. So good, kind and explain all one needs to know. I just can’t praise them enough. Thank you all for being there."
The helpline team are there for me when I need information, so helpful.
Offering useful new information, insights and links.
Understanding and easy to talk to.
Quick response, polite, helpful and knowledgeable.
They were very validating and considerate. This is the first time I felt heard and responded to.
Friendly compassionate call handler.
Polite, professional and informative.
We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Signposting you to specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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