"The person I spoke to was wonderful. Supportive tone, highly experienced, informed, kind, caring and understanding."
The person I spoke to was so professional and helpful. Their gentle understanding approach made me feel so comfortable and now more confident. Thank you.
Service user, July 2025
I was reassured by the information that I was given and feel better placed to move forward.
Service user, July 2025.
Friendly, patient, listen well and informative.
Service user, July 2025.
The Helpline Team are very reassuring when we are treading an unknown path.
Service user, July 2025.
Listening! Great that you do not need to explain your condition.
Service user, July 2025.
Responding in a kind and caring professional manner.
Service user, July 2025.
Speed of response was excellent, very professional, but also very friendly.
Service user, July 2025.
We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Providing details of other specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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