"Your helpline team fully understood and explained the options available. Excellent communication skills. They made me feel more comfortable regarding my concerns. A job well done."
Very comforting and understanding. Just what I needed as someone recently diagnosed.
Service user, October 2024.
Really kind and reassuring which I appreciated. They directed me on to some useful info.
Service user, October 2024.
Considerate, helpful and non-judgmental approach.
Service user, October 2024.
It was really nice to have someone to talk to. Someone to listen and understand. They took their time and I never felt rushed. Very reassuring.
Service user, October 2024.
They were fantastic in providing me with information to help me advocate for myself.
Service user, October 2024.
Well informed and excellent listening skills. Made my questions feel valid.
Service user, October 2024.
Very caring attitude. I felt better after speaking to them.
Service user, October 2024.
We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Providing details of other specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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