"They did an amazing job and were very friendly and informative."
They went above and beyond to provide me with useful information which gave me a lot of reassurance.
Service user, September 2024.
Very good at listening and offering multiple options to consider.
Service user, September 2024.
Polite and professional service.
Service user, September 2024.
Very informative, knowledgeable, and understanding.
Service user, September 2024.
Being there and answering line promptly is a big comfort.
Service user, September 2024.
Very prompt and thorough answer to my question, with lots of helpful links provided.
Service user, September 2024.
Very professional, knowledgeable, and empathetic.
Service user, September 2024.
We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Providing details of other specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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