"The person I spoke to was amazing. So helpful and compassionate. I am very grateful for their understanding and support."
They listened and gave me brilliant information. They were so kind and caring.
Service user, March 2025
Friendly and very helpful. I felt they understood my mum’s condition.
Service user, March 2025.
Gave a lot of information and was very understanding.
Service user, March 2025.
Empathetic, knowledgeable and helpful.
Service user, March 2025.
I felt that the person who answered understood how I was feeling and was very kind.
Service user, March 2025.
Very rapid response time and provided me with a wealth of information.
Service user, March 2025.
They answered in easy to understand words.
Service user, March 2025.
We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Providing details of other specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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