Information Feedback Volunteer

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Our Information Feedback Volunteers provide feedback on our information resources, including webpages, videos and infographics.

You do not need to have any specialist training or knowledge, you just need experience of living with Crohn's or Colitis. Maybe you have one of the conditions yourself, or someone close to you is living with Crohn's or Colitis. If you sign up to be an Information Feedback Volunteer you should be able use your experience to comment on our information from a reader's point of view.

As we are a UK based charity, currently we can only accept volunteer applications from people based in the UK. If you are aged under 18 years old, you will need to provide consent from a responsible adult. 

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What do Information Feedback Volunteers do?

Information Feedback Volunteers are a valuable part of how we write and present our information. Information Feedback Volunteers help us to improve our information, making sure it is relevant and easy to understand.

If you join our panel of Information Feedback Volunteers, we’ll email you new versions of our information and ask for your feedback. How often we send you drafts depends on your expertise and interests, and which information resources are coming up for review. 

When we ask for feedback, we may ask you to answer questions such as:

  • Does the information use jargon or medical terms without enough explanation?
  • Is there anything missing that you feel should be included?

This is not a writing, editing or proofing role, so we don’t ask you to comment on the grammar or punctuation.

You’ll normally have a couple of weeks to complete your review. If for any reason you cannot complete a review (for example, if you’re unwell or on holiday), you can just let us know and we’ll ask another volunteer.

Have a look at just some of the information Information Feedback Volunteers have helped us to create!

Over 18s sign up form

Become an Information Feedback Volunteer today!

Under 18s sign up form

Become an Information Feedback Volunteer today!

Already an Information Feedback Volunteer?

Already an Information Feedback Volunteer or want to find out more? We have a designated FAQ page designed to help you in your role as an Information Feedback Volunteer.


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Helpline service


We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Our helpline team can help by:

  • Providing information about Crohn’s and Colitis.

  • Listening and talking through your situation.

  • Helping you to find support from others in the Crohn’s and Colitis community.

  • Signposting you to specialist organisations.

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).

Live chat

If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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