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Information Feedback Volunteer

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Our Information Feedback Volunteers help produce our award-winning information. They provide feedback on drafts of our information webpages, videos and infographics. Information Feedback Volunteers are a key part of our information production process. They help to make sure the information we produce is relevant and easy to understand.

Do you…

  • Have Crohn's or Colitis, or have a friend, partner or family member who does?
  • Live in the UK?
  • Want to help give back to the Crohn’s and Colitis community?

Become an Information Feedback Volunteer today!

What does the role involve?

We’ll contact you to ask for your help in producing new or updated information resources. Most of the time this means providing feedback on a draft video, webpage or infographic. But sometimes, we might ask for your help in creating a plan for a new resource.

When we send you a draft we will also send you a feedback form. This is not a writing, editing or proofing role, so we don’t ask you to comment on the grammar or punctuation.

We'll contact you for roughly one to three projects a year. You’ll usually have a couple of weeks to provide your feedback. If for any reason you cannot complete a review (for example, if you’re unwell or on holiday), you can just let us know and we’ll ask another volunteer.

If you have limited internet access, or emails and online forms don't work well for you, let us know. We can post you printed versions of our draft webpage and infographic resources for feedback instead.

Who can become an Information Feedback Volunteer?

You do not need any other specialist training or knowledge. All we ask is that you live in the UK and can use your personal experience to comment on our information.

There is no age restriction on who can become an Information Feedback Volunteer. But if you are under 18 you will need to provide consent from a responsible adult.

Sign-up to be an Information Feedback Volunteer

Meet our volunteers

  • Jake - Information Feedback Volunteer
  • Krupa - Information Feedback Volunteer
  • Beverley - Information Feedback Volunteer
  • Ziyad - Information Feedback Volunteer

Already an Information Feedback Volunteer?

Already an Information Feedback Volunteer or want to find out more? We have a designated FAQ page designed to help you in your role as an Information Feedback Volunteer.

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Helpline Service

Last updated: 22/07/2026

Our Helpline team can't take calls, chats or ring you back for the rest of the summer. But you can still reach us by email. 

If you need to contact the team, please email helpline@crohnsandcolitis.org.uk and we'll answer you as soon as possible. 

Thanks for bearing with us.

How Can We Help?

  • We can help you understand Crohn’s and Colitis
  • Listen and talk about living with IBD
  • Help you connect with others in the Crohn’s and Colitis community
  • Give you contact details of specialist organisations
  • We can support you to live well with Crohn’s or Colitis and provide up-to-date, evidence-based information

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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