Helping others

Volunteering is a great way to help others and feel part of a community, sometimes this help is replicating the help you once received from Crohn's & Colitis UK or sometimes it's giving the help that you wish you or someone you care about received or needed at a tough moment in your life.

You may also have no connection to Crohn's or Colitis and just simply wish to help others through sharing your own skills and experience.

What our volunteers are saying

Responses to our 2019 Volunteer Survey highlighting the area of 'Helping Others'

I have always volunteered in some capacity, since I was young. After being diagnosed with Colitis, I chose to start giving my time to Crohn’s & Colitis UK. The team are welcoming, listen to my ideas and make me feel my contribution counts. I really feel like part of the team.

Winner of our Volunteer Awards 2019 

It helped knowing that I was not alone, so I wanted to give back and help other people who are going through the same thing that I did. Helping someone better understand their condition is a great feeling.

Winner of our Volunteer Awards 2019 


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Helpline service


We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Our helpline team can help by:

  • Providing information about Crohn’s and Colitis.

  • Listening and talking through your situation.

  • Helping you to find support from others in the Crohn’s and Colitis community.

  • Signposting you to specialist organisations.

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).

Live chat

If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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