Medical Content Reviewers

Our Medical Content Reviewers are volunteer healthcare professionals who help us to ensure our information is accurate, up to date and trustworthy. This is an essential role in our information production process.

We have an extensive portfolio of information resources. Our aim is that everyone affected by Crohn’s or Colitis has access to the right information at the right time and in the right format. We want people with Crohn’s and Colitis to feel supported and able to make informed choices about their care. And you can help us achieve this.

What do Medical Content Reviewers do?

We ask you to review our patient information resources. We estimate each information resource review to take 2 hours of your time.

When reviewing a resource, we ask you to consider:

  • Is the content appropriate and relevant to the topic area?
  • Is the information consistent with up-to-date evidence and research?
  • Have appropriate sources of evidence been used and are these clearly indicated in references?
  • Is personal opinion clearly distinguished from evidence-based information?
  • Are risks and benefits clearly and impartially presented?
  • Where relevant, are alternative options clearly identified?

Role responsibilities

Medical Content Reviewers agree to:

  • Provide a medical review on draft information resources. This includes checking the accuracy of the content, that suitable references have been used and suggesting any important and relevant omissions.

  • Respond to e-mail queries relating to draft information resources as soon as possible. We usually ask for the review and sign-off of information resources within 2 weeks of receipt (but this timeframe is flexible, on request).

  • Declare any actual or potential conflicts of interest by completing a Conflict of Interest Declaration form on a yearly basis.

  • Maintain professional registration with an appropriate regulatory body. You must notify us immediately if your registration lapses.

  • When required, suggest additional professional contacts with expertise or knowledge on specific topics who may be able to review and comment on draft information resources.

Following each medical review, we will send you a certificate of participation for your CPD portfolio.

Our information is PIF Tick accredited

In April 2022 we gained PIF Tick accreditation. The PIF TICK is the UK-wide quality mark for health information.

Order our printed resources

If you're a healthcare professional working in the UK, you can order printed copies of our booklets and information packs free of charge. You need to register first to get unique login details for our online store.


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Helpline service


We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Our helpline team can help by:

  • Providing information about Crohn’s and Colitis.

  • Listening and talking through your situation.

  • Helping you to find support from others in the Crohn’s and Colitis community.

  • Signposting you to specialist organisations.

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).

Live chat

If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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