Responsible Gambling Policy

Crohn’s & Colitis UK is committed to the promotion of responsible gambling.

If you would like more information on responsible gambling, there are some websites you can visit:

Or you can contact the gambling support network, GamCare, confidentially on 0808 802 0133.

If you have a complaint regarding the Crohn’s & Colitis UK Weekly Lottery please email or call 01727 734485.

To find out more about our lottery provider Unity's policy, please visit the Unity website.

Self Exclusion

If you wish to exclude yourself from Crohn’s & Colitis UK’s weekly lottery because you have gambling issues, please click here to download a self-exclusion form or email or ring 01727 734485 to request one.


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Helpline service


We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Our helpline team can help by:

  • Providing information about Crohn’s and Colitis.

  • Listening and talking through your situation.

  • Helping you to find support from others in the Crohn’s and Colitis community.

  • Signposting you to specialist organisations.

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).

Live chat

If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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