Can't Wait card

Nicky Can't Wait Card

All of our 47,000 members have their own Can't Wait Card.

Designed to be discreetly tucked away in a purse or wallet, the Can't Wait Card is available in 30 different languages for travelling abroad.

Our Can't Wait Card makes it easier for members to ask to use toilets in shops, restaurants and other buildings (which may not be public facing), without having to give a long explanation about their condition.

Nicky Can't Wait Card
Last reviewed May 2022

Join as a new member

Urgent diarrhoea is one of the most common and debilitating symptoms of Crohn's and Colitis. A major anxiety for people living with the condition is being refused access to toilets or being confronted about using a 'disabled' toilet. Whilst someone may appear to look ‘okay’ on the outside, they may be in a daily battle with the condition and urgently need to use a toilet whilst out in public.

I was at Lords Cricket Ground and they have accessible toilet signs on their toilets. I simply showed the steward my Can't Wait Card and allowed me to use the accesible toilet - with no hassle at all! It saved me having a massive accident as the queue for the Ladies toilets was huge. So thank you for this life-saving card! 


Some companies we are working with to raise awareness of Crohn's Disease and Ulcerative Colitis, and recognition of the Can't Wait Card include:


  • Argos
  • B&Q
  • Co-op - 240 mid-counties stores
  • M&S
  • Starbucks - Northern Ireland
  • Superdrug
  • Waitrose
  • White Stuff
  • Zara

Travel hubs

  • Birmingham Airport
  • City of London Airport
  • Gatwick Airport
  • Luton Airport
  • Newcastle Airport


This page has been saved in your personal space. Go to “My Page” to view all saved pages.

Helpline service


We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Our helpline team can provide information on a range of subjects including:

  • Managing Symptoms
  • Disability benefits
  • Medication
  • Diet
  • Test and diagnosis
  • Wellbeing
  • Employment
  • Help to find support from others living with the condition

Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).

If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.