Helpline
Need to talk, need support? What is our helpline for?
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Every day, people are diagnosed with Crohn's or Colitis, the two main forms of inflammatory bowel disease. You could be any age, rich or poor, of any faith or none, of any ethnicity, sexuality, or gender. You could be anyone walking down any UK street. Whoever you are, a diagnosis of Crohn's or Colitis will be life changing.
Our strategy guides who we are, what we do, and how we do it. Find out more in the video below.
We provide information and services for healthcare professionals involved in the treatment of people with Crohn’s Disease and Ulcerative Colitis.
Our 50 Local Networks operate across the UK bringing local people affected by Crohn’s and Colitis together and raising awareness of the conditions with members of the public.
Find your nearest hospital with specialist IBD services.
Join a virtual social event with others across the UK affected by Crohn’s or Colitis for a chance to chat, share experiences and potentially learn from others.
We are here for you if you need to talk. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis. Open 9am to 5pm, Monday to Friday (except English bank holidays).
We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Providing details of other specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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Having gut symptoms that are impacting your day-to-day life? Try our symptom checker.
Applications for our 2026 TCS London Marathon charity places are open.
Were you diagnosed with Crohn’s or Colitis aged 60+? Do you support a loved one diagnosed later in life? Attend our living well webinar
