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As an organisation with important responsibilities towards our beneficiaries, donors, supporters, and the public, we recognise the importance of accountability and transparency in all aspects of our work.
All charities, not just Crohn’s & Colitis UK, need to ensure maximum value for money in everything they do. This includes how we pay staff and how we balance this with being able to deliver unprecedented change to the lives of everyone affected by Crohn's or Colitis.
Whether it is delivering a direct service to our beneficiaries or managing the effective and efficient running of the organisation, our staff team plays a critical role in helping the charity to develop, grow, and deliver ever more for our beneficiaries.
Our Board of Trustees is responsible at a governance level for the general control and management of the administration of the Charity. They provide us with leadership and provide strategic direction to achieve our vision. Our Trustees have a wide range of valuable experiences and skills, and many of them have a personal connection to Crohn's and Colitis.
They operate according to our Articles of Association.
Our board of trustees (all volunteers) are responsible for defining the charity’s pay policy and deciding on the salaries of the chief executive and their leadership team. We are committed to ensuring a balance between:
This clear policy ensures the greatest effectiveness in delivering our charitable objectives and in meeting the needs of our beneficiaries.
We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Signposting you to specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.