Helpline Need to talk, need support? What is our helpline for?
0300 222 5700 Email
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Feedback from people who have used the service

"I’ve spoken to the helpline twice. As a result I have gone to the doctors with more information and was able to be more proactive in my treatment."

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They are amazing, knowledgeable, able to direct you to further information and passionate in wanting to support you.

Just being there in the first place is huge - an amazing service for people with Crohn’s and colitis and their families. It’s great to know there is a dedicated service to help - gives peace of mind. Also very empathic helpful service.

It's so nice to have someone to talk to because it's my son who has ulcerative colitis.

Friendly, informative, reassuring, and proactive in providing information about other aspects of support.

They listen very well without judgement.

The team that you have are amazing. So lovely, kind, helpful, and above all very dedicated. I don’t know what I would have done in the past and today without them.

The most important help was to make me feel that I’m not alone with my new diagnosis of collagenous colitis.

About our helpline

We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Contact our helpline

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Helpline service

Helpline
Service

We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.

Our helpline team can help by:

  • Providing information about Crohn’s and Colitis.

  • Listening and talking through your situation.

  • Helping you to find support from others in the Crohn’s and Colitis community.

  • Signposting you to specialist organisations.

Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.

Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).

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If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.

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