"They did a fab job. I feel comfortable to ask for support in the future."
The person I had a live chat with was very helpful and informative.
Service user, January 2025
Very informed, very understanding, caring and professional.
Service user, January 2025.
Listening and validating my feelings, and providing suitable reading material for me to digest.
Service user, January 2025.
Lovely to talk to, patient with me, knowledgeable and really helpful.
Service user, January 2025.
Quick to respond, positive tone of voice with kind words of support and empathy.
Service user, January 2025.
The speed in which they responded to my email and further questions was excellent.
Service user, January 2025.
An empathetic voice and a clear way of explaining things.
Service user, January 2025.
We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
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We know it can be difficult to live with, or support someone living with these conditions. But you’re not alone. We provide up-to-date, evidence-based information and can support you to live well with Crohn’s or Colitis.
Our helpline team can help by:
Providing information about Crohn’s and Colitis.
Listening and talking through your situation.
Helping you to find support from others in the Crohn’s and Colitis community.
Providing details of other specialist organisations.
Please be aware we’re not medically or legally trained. We cannot provide detailed financial or benefits advice or specialist emotional support.
Please contact us via telephone, email or LiveChat - 9am to 5pm, Monday to Friday (except English bank holidays).
If you need specific medical advice about your condition, your GP or IBD team will be best placed to help.
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