Parent to Parent Helpline

This helpline enables parents of children with IBD, up to and including age 25, to talk on the phone in confidence to one of our parent volunteers.

Parent volunteers all have a child with IBD and receive ongoing training to listen to other parents, to offer emotional support and to provide basic information. They are available to offer a listening ear Tuesday afternoons and Wednesday evenings, by appointment. Calls usually last around 30-40 minutes.

You can make a booking by calling the Information Service on 0300 222 5700

We aim to give people the tools to lead normal lives with Crohn’s and Colitis. So we’ve developed a range of information, support, and activities to help you manage IBD in your family.


My daughter had just been diagnosed - I just needed to know more and it was so nice to talk to someone.

'Parent to Parent' Helpline user