We aim to provide clear, accurate and balanced information about Crohn’s Disease, Ulcerative Colitis and other forms of Inflammatory Bowel Disease.

We know it can be difficult to live with or be affected by the conditions. But you’re not alone. We can support you through the good and the bad times. We’re here to answer your questions or simply listen about how you’re feeling.

Our information is accurate, balanced and reliable. We can give you the right information and support you to live better with your condition .

Call 0300 222 5700

We're available from 09:00-17:00 on Monday to Friday (except English bank holidays). Outside these hours, an answer phone service is available.

Helpline calls may be recorded or monitored for training and evaluation purposes. Crohn’s & Colitis UK’s policy on confidentiality is in accordance with the Data Protection Act (1998).

We have discovered an issue with our 'Send us a message' web form. Messages sent to some teams have incorrectly ended up in spam folders. We are working on a solution but if you have sent a message which you are awaiting a response to, there may be a further delay whilst we work through these messages. We apologise for any inconvenience and would urge you to contact our Helpline directly on or 0300 222 5700 if you have any urgent queries.

Send us a message 

Or email:

Live Chat

If a member of the team is available, a purple icon will be visible above. If you do not get a response having clicked on the 'Open' sign, please do try again. If you continue to have problems please email

If you haven’t used LiveChat before you may find it helpful to review our FAQ’s.

It is good to know I can phone and talk to someone who understands.

Crohn's & Colitis UK Helpline

How we can help

Our Helpline Team aren’t medically trained but can provide general information about a range of subjects, including:

  • Medication
  • Symptoms
  • Tests and diagnosis
  • Dietary questions
  • Employment issues
  • Accessing welfare benefits
  • Finding support from others with the condition

We’re happy to help with any questions you may have about Crohn’s, Colitis and other forms of IBD.

If you need emotional support, please call our Helpline to book an appointment with one of our Crohn’s and Colitis Support volunteers

You may also find the information you need among our free to download booklets and information sheets which have a wide range of information about Crohn’s, Colitis and other forms of IBD.

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