Emotional support

Crohn’s Disease and Ulcerative Colitis can be stressful and isolating. They are not easy conditions to live with – and many suffer in silence because they don’t know how to talk about what they’re going through, or who they can turn to.

Crohn’s and Colitis Support is a listening service for anyone who needs a safe place to talk about living with Inflammatory Bowel Disease (IBD). It’s provided by volunteers, all who have a personal experience of IBD, who are trained to provide emotional support and a listening ear.


Call 0121 737 9931

Crohn’s and Colitis Support is available from 1:00pm-3:30pm and 6:30pm-9:00pm, Monday to Friday, except English bank holidays. There is no answerphone for Crohn's and Colitis Support. If you are unable to get through, please try again during the opening hours.

The caller said she felt so much better after the call – I was the first person she had ever spoken to about her Crohn’s Disease apart from her family.

Volunteer
Crohn's and Colitis Support

A survey conducted in 2014 found that 84% of callers felt less isolated as a result of calling the service and 69% felt more confident about managing their condition.

How we can help

The service is staffed by volunteers who have been trained to listen and to sensitively provide comfort and support to callers. Their role is not to provide advice or information, although they may direct you to other relevant services.

All of our volunteers have personal experience of Crohn’s and Colitis. They understand how hard it can be to cope with the symptoms and life impacts of IBD.


Inflammatory Bowel Disease is like riding a rollercoaster – one minute you are up, the next you are down. As someone with the condition, I understand how tough it can be and how important it is to be able to talk to an empathetic person at the end of the phone.

Volunteer
Crohn's and Colitis Support