Help us unlock public toilets

25 June 2020

Urgent appeal: Our community needs our help more than ever before. If you can, please make an urgent donation now. Thank you.

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Right now, locked public and accessible toilets are having a massive impact on people with Crohn’s or Colitis, during this already challenging time. We need your help to change this.

Although some people with the conditions are shielding, many can go outside, like the rest of the country - and should be able to do so for their physical and mental well-being. But locked public and accessible toilets are preventing people who urgently and frequently need to poo from meeting friends and family, going outside to exercise, pick up their medication or shop for food for fear of having an accident in public.

The lack of public toilets is depriving the most vulnerable people in society of the simplest freedoms, heightening their isolation at a time when staying connected and healthy is harder than ever before.

We need your help to change this. We're asking you to email your political representative - your MP, MSP, MS or MLA to explain why this issue is so important to people with Crohn's, Colitis and other chronic health conditions.

We've written template letters to help you with this, but please do add your personal experiences if you can. To find these letters, and guidance on how to contact your political representative, click the links below.

England letter

Scotland letter

Wales letter

Northern Ireland letter


If safe practices and hygiene measures are safely put in place, we urge local authorities, local government and retailers to open their public and accessible toilets as soon as they can. This will not only dramatically improve the quality of life for people with Crohn’s or Colitis, but also people with other conditions that require toilet access. People with Crohn’s and Colitis already feel isolated because of their condition and locking up public toilets unnecessarily adds to this.

I recently went to Black Park in Slough for a walk as it felt safe as it was an open space. I noticed all the toilets including the disabled toilets we’re shut off, this upset me as half way on our walk I had the normal urgency to go to the loo so we had to leave and go home. I feel very prohibited. Where I can go to now? It’s very disheartening.

Toni Kelly, 43
Living with Crohn's

To find toilets that are currently open, Lockdown Loo is a website that shows you where to find toilets, to help you plan your time outside.

If you would like to share your experiences on this topic, please email campaigns@crohnsandcolitis.org.uk