WALK IT FAQs

Whether you WALK IT or VOLUNTEER IT, we know there'll be some things you want to know. Please read on for a round up of questions and answers we think you'll find helpful!

We are doing 8 walks this year. For each walk, there will be a 5k or 10k route.

Frequently Asked Questions 


Is the route wheelchair/pram accessible?

Yes, we spend time choosing our route to ensure that they are accessible to all, avoiding steep inclines and difficult terrain. Routes will also have regular toilet stops along the way.


How do I register more than one person?

As part of the registration form, once you have filled in your details, before paying you will have the option to ‘Add Someone Else’. This will allow you to set up as many people as you like. You don’t have to create a team to do this.


How much does it cost to enter?

For both distances, adult registration is £14, and children (aged 5-16) registration is £7. Children under 5 (and dogs!) are welcome to come along for free. As the registration fee covers the cost of running the event, we rely on fundraising to support our vital work.


How do I set up/join a team?

When registering, you will have the option to set up or join a team if you like. If you are creating the team, you can name your team and then you will receive three options- creating a public team, creating an invite only team, or creating a password protected team. Public teams means anyone registering for that walk can choose to join. There will also be the option of saying it’s a family/friends team or a workplace team.


Where can I find a route map?

Route maps will be available closer to the date of the walk - we will send via email and link the route map on the relevant WALK IT page once available..


How do I add children over 5? I can only see the option for to add a child under 5? Do they get a t-shirt as well?

Children between 5 and 16 are registered in the same way as an adult- the system will recognise they are a child when you enter their birthdate, and you will be prompted to confirm you are/have the parent or guardian’s permission to register them.

You will have the option to select a free t-shirt for children over 5. Unfortunately, we don’t have any t-shirt for children under 5, however people have gotten quite creative in previous years and made a cute little shirt for their little one to wear!


How do I get a t-shirt?

You will receive a t-shirt for free as part of your registration. You’ll be sent this in your welcome pack – please allow up to 4 weeks for this to arrive. If you have previously taken part in WALK IT and already have a t-shirt, there is an option to opt-out of receiving a new one during registration.


What happens if I can’t raise £100? Does everyone who registers in my family have to raise £100? 

The registration fee covers the cost of putting on the event, so to support our vital work we ask all walkers to raise £100 in sponsorship. People often find it’s easier than they think to reach the target. Sharing your JustGiving page on your social media is a great way to get started, and we are always happy to provide fundraising advice and materials to help you meet your target.

If you are taking part as a team, you could have a joint JustGiving page so that people don’t have to sponsor you separately. Money raised from WALK IT helps us to improve diagnosis and treatment, fund research into a cure, and raise awareness of these invisible diseases.


Do we all have to set up a separate JustGiving page? Or can we use the same page?

You can set up a team page for everyone in your team/family - but please bear in mind that when we send out a thank you we may not realise this and it may just be addressed to yourself. If this happens please let us know and we’ll send out an amended letter for you.


I have set up a JustGiving page for the event but I would like to do some extra fundraising – can you send me some fundraising materials?

Of course! We will send you our fundraising guide as part of your welcome pack – we can also send you fundraising materials such as balloons, banners and collection tins.

Can I hand in my sponsorship money on the day?

We would advise you to bank any cash and send the funds either via bank transfer, cheque or over the phone. Further details are available here or contact our friendly Supporter Care team via email or phone on 01727 734485.


What time will the walk begin?

All walks will set off at 10:30am. Please note that any late arrivals may not be able to take part, so do make sure that you’re there on time. The event village will be open from 9:30, so do allow extra time, particularly if you are planning to register on the day or have a race pack to collect. 


Is there a time limit for the walk?

We’ve allowed plenty of time for the walks, so you shouldn’t have any problems with being back on time. We do have a tail walker at the back of the route who stands down the volunteer route marshals and removes signage once everyone has gone past.


Can we buy hoodies, dog bandanas or additional merchandise this year?

Yes! They will be available to buy from the online shop during registration, as well as on the day of the event.


Can I register on the day?

Yes, we will have a registration tent in the charity village on the day. We do ask if you only have one representative per group in the queue for registration on the day. It keeps the queue volumes down!


Can I change my contact details (address, email, etc) for the event?

Yes! In your confirmation email there is a link to the Members Hub. You can log into this using the details you signed up with, and then select ‘Your Profile’ on the top right hand corner of the page. This will allow you to update your address details. However, we’d also ask for you to send any updated details to ourselves as well, so we can ensure we have the correct details on our system.


Can I bring my dog?

Yes! Well-behaved dogs are more than welcome to come along- we ask that they are kept on their lead at all times. Doggy bandanas will be available to purchase for £5.


Can I be a volunteer instead of taking part myself?

 Yes of course! There are lots of ways to get involved on the day; please have a look on our website here for some further details and to sign up.


I signed up to do a 5k, but I might change my mind on the day- is that okay? (& vice versa)

Yes that’s fine, on the day you can just follow the 10k route (& vice versa).


I’m having trouble with the form/I don’t have computer/I don’t have an email - can I still sign up?

Of course. You can just get in touch with the Supporter Care Team by emailing walkit@crohnsandcolitis.org.uk, or call us on 01727 734485.