Crohn’s & Colitis UK 2020 Raffle - FAQs

 
 

Why are you sending out a mailing during a crisis?
What happens to the money raised through the Crohn's & Colitis UK 2020 raffle? 
I am in isolation and cannot return my tickets
How much are tickets? Who can enter?
How do I enter?
How will I know if I've won?
Can you claim Gift Aid on my ticket purchase?
How do I receive my tickets?
What if I want all 20 tickets to myself?
Can I have extra tickets?
Why can't I pay by credit card?
I have another question – who can I speak to?
I am affected by Crohn's or Colitis and need some support, where can I go?
I would like to become a member of Crohn’s & Colitis UK

Why are you sending out a mailing during a crisis? 

Since the outbreak of Coronavirus we have received a large increase in the amount of people getting in contact with the charity.. Our helplines continue to provide support and guidance throughout this uncertain time and as a result we need your support more than ever. We appreciate that some of our supporters may be still in isolation however we do ask that if you would like to participate online then you do so here


What happens to the money raised through the Crohn's & Colitis UK 2020 raffle?

The money will help fund work such as our life-changing support services, which help everyone affected by Crohn’s or Colitis


I am in isolation and cannot return my tickets?

Do not worry if you can’t return your tickets, you can enter online here.


How much are tickets?

Each ticket costs £1.


Who can enter?

This raffle is open to adults aged 16 or over, who are UK residents.


How do I enter?

You can enter online here.


How will I know if I've won?

Winners will be contacted directly after the draw has taken place on Thursday 3 December 2020.


Can you claim Gift Aid on my ticket purchase?

Unfortunately no, lottery and raffle draws do not qualify for Gift Aid.

However, if you make a donation with your purchase, we can claim gift aid on this donation. By selecting Gift Aid on the payment pages you will increase the value of your donation by 25p for every £1 you donate, at no extra cost to you by allowing Crohn’s & Colitis UK to reclaim the tax you pay on your donation.


How do I receive my tickets?

If you purchase your ticket(s) online you will receive an email with your ticket number(s).


What if I want all 20 tickets to myself?

 It’s great that you want to buy all 20 raffle tickets for yourself! To avoid filling out every single one, simply fill out the first ticket with all your details and then just add your name to every other ticket.


Can I have extra tickets?

Yes, to request more tickets please call our raffle hotline 0370 0585956.


Why can't I pay by credit card?

At this point, we are not accepting credit cards as a form of payment. If you have any questions please call our raffle hotline team on 0370 058 5956


I have another question – who can I speak to?

Please call our raffle helpline on 0370 058 5956 or complete the contact form on our contact page.


I am affected by Crohn's or Colitis and need some support, where can I go?

If you have a question about Crohn's or Colitis you can call our free Helpline on 0300 222 5700. Or visit our information pages for a wealth of information.


I would like to become a member of Crohn’s & Colitis UK 

Your support will make a real difference. Please join here and find out about our member benefits. Or call our membership team on 01727 734465.