Chatbot pilot

Made possible with a grant from the National Lottery Community Fund, our new Chatbot, Gutsy, is now available to test.

Once the pilot is completed and any issues are fixed, it will be rolled out across this website as a pop-up to assist users 24 hours a day, every day of the week.

How did you find using Gutsy?

Your feedback is important to us and will help ensure the chatbot we roll-out later this summer helps people find the information and support they want as quickly as possible. Please complete the short (one-minute) survey

Found an error? If something went wrong with the chatbot, such as no options being displayed or not being able to start again, please let us know so we can fix it. 

All feedback about the chatbot is anonymous.